Area Contract Manager Security - Application Form
Reports to:
Regional Operations & Compliance Director
What the role is – on the tin:
Contract brand ambassador responsible for managing day-to-day the delivery of best-in-class security and customer service through inspirational leadership and people management.
The successful applicant - skill base requirements:
· Experience
o Manager level security professional with a minimum 2-years’ experience in a similar environment.
o Experience of writing procedures, drafting reports, preparing business cases, and controlling budgets
· Qualifications (holding or working towards are a distinct advantage)
o Manager type qualifications
o Front or non-front line SIA License
o Other appropriate qualifications
· The successful applicant will be
o Vetted as a minimum to BS 7858 standards
o A company brand ambassador
o Pro-active
o Passionate about leading people to deliver best in class customer service
o Goal and results orientated
o Confident, organised, detailed, disciplined, pragmatic, a relationship builder who can work calmly with a can-do attitude
o An effective verbal and written communicator at several levels
o Competent with the complete suite of Microsoft software including but not limited to Outlook, Word, Excel, and PowerPoint
o Physically & medically fit
o A driving license holder
o Able to provide evidence of success and results
Examples shown are priority responsibilities but not exhaustive and may include any other reasonable duties.
Deliver Best-in-Class Security and Customer Service
o Understand what has been sold and the Kingdom and customer contract aims and vision
o Install process, ownership, and compliance (Operations HOW Manual)
o Pro-actively managing the individual risks at each location assigned to you
o Install customer solutions, efficiencies and value added
o Provide relevant regional and customer MI / Data and analyse and turn into effective actions
o Support budget and cost control
o Manage contract transition (mobilisation & decommission)
o Manage complaints, incidents, and accident investigations
o Support 100% contract manning levels
o Uniform, Training & Equipment Compliance
o Support regional Corporate Social Responsibility & Social Value initiatives
o Evidence job description success through appropriate reporting and appraisals
Inspirational Leadership & People Management
o Recruit and retain the best talent possible to form an effective team
o Train, develop, mentor, motivate, and inspire
o Support D&G & constructive management of conflicts
o Snap site and colleague checks including out of hours
Win, Keep & Grow
o Support a sales strategy to win new business and retain and grow existing accounts