Karoline Rigby, Operations Manager, explains how ATP testing is giving customers the reassurance they need to reopen their doors.
Over the past 15-months, the demand for cleaning services has boomed, as hygiene-conscious companies do their best to make their premises COVID-secure. But the pandemic has understandably left many feeling anxious about cross infection, and the pressure on business owners to reassure their staff and customers about cleanliness levels is at an all-time high.
As lockdown continues to ease across the UK, people need to feel confident that the places they visit have been cleaned to the highest of standards. This is where data can play a major role.
Data is an incredibly powerful tool. It not only provides vital information on past and current practices, but it can also highlight shortfalls or areas where improvements could be made.
When it comes to cleaning, these statistics are invaluable, not only for the operatives who can continuously improve their service, but also for the customer who craves more reassurance than ever before.
By putting our practices to the test and scrutinising the data, we can really prove our worth.
One of the best data pools for our industry can be gathered with Adenosine Triphosphate (ATP) testing. ATP is the energy molecule found in all living things, making it the ideal indicator when trying determine if a surface is clean or not.
We recently launched our own ATP testing regime – SAFER – which involves five detailed steps:
1. Swab of key touch points, risk areas, and high traffic areas
2. Analysis of swab results using ATP technology
3. Formulation of tailored plan, methodology, and cleaning regime based on the results
4. Execute the plan, with focused cleaning of areas showing higher biological residues
5. Repeat monitoring and adjustments for continuous improvements and to identify high risk areas
Using this method, small testing sticks are used to take a sample from a surface after it has been cleaned. They are then placed into a small handheld device and a reading is given within seconds, demonstrating the effectiveness of the cleaning.
Using data analysis software, our cleaners are able to monitor hygiene levels, track test results, identify problem areas, automatically generate reports, and formulate plans.
The future of cleaning
With hygiene set to remain in the spotlight for some time to come, it has never been more important to invest in a robust, measurable cleaning regime. We must make the most of the data available to us and use it to tell our story.