Key Holding & Response Service

The complete response solution

What we do

Our key holding and response service protects your staff from unnecessary risk and your business from unnecessary costs and inconvenience (Corporate Manslaughter and Corporate Homicide Act 2007 & Health and Safety at Work Act 1974 in relation to the Duty of Care of Lone Working).

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We operate a fully insured, UK wide Key Holding and Response Service for commercial and domestic customers (including a number of 'sensitive' and business critical sites where key holding and swift response is of major necessity) and in accordance with BS7984 (Key Holding & Response Code of Practice).

We employ local people with local knowledge and all our mobile response personnel are Security Industry Authority (SIA) licensed, uniformed and trained.

We use the best training and technology available to support our response drivers and driver performance is comprehensively monitored against stringent key performance indicators and their welfare supported by our 24/7 National Communications Centre (NCC) to provide total driver accountability and safety.

Our vehicle fleet is Kingdom branded and fully equipped to respond to your premises.


To discuss Kingdom's Keyholding & Alarm Response service call us on 0845 051 7702 or click here for an immediate quote.

To find out more about the Directors of Kingdom’s Keyholding & Alarm Response division click here.

Kingdom protects your staff from unnecessary risk &
your business from unnecessary costs & inconvenience.

How we do it

  1. On contract award we undertake a contract survey, design site instructions (tailored to your needs, including escalation numbers) and provide security warning boards or window stickers.
  2. Your keys are safely stored at your local key holding service centre or mobile unit, in accordance with regulatory standards.
  3. On receipt of a request to respond our driver will complete a thorough external and internal check of the premises and assess in compliance with any specific attendance instructions and investigate the cause of the activation. If required, we liaise with the necessary companies to reset your systems and leave the property secure. In the event of a serious incident, such as burglary, fire or flood, we will remain on-site, preserve any scene of crime and manage the situation as required (e.g. liaise with the emergency services, boarding, glazing and locksmith companies) and only leave the property once it is re-secured or upon your instruction.

Call our Key Holding and Alarm Response Hotline on 0845 051 7702 for an immediate quote or complete the form below.


To discuss Kingdom's Keyholding & Alarm Response service call us on 0845 051 7702 or click here for an immediate quote.

To find out more about the Directors of Kingdom's Keyholding & Alarm Response division click here.

Complete the form below if you'd like Kingdom to contact you.

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