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Cloakroom Attendant

Location: London, London
Hours: Ad hoc basis -Minimum 4 hour shifts Start and finish times dependent on the event
Hourly Pay / Salary: £8.00

An excellent opportunity has arisen for a Cloakroom attendant to conduct all aspects of cloakroom and administration duties for events at a large venue in Savoy Place, London.

We are looking for an individual who is professional and customer focused.

Pay: £8.00 per hour

Hours:  Ad hoc basis -Minimum 4 hour shifts

           Start and finish times dependent on event

Required Competencies/personal attributes:

  • Effective verbal communication (must speak English)
  • Immaculate Image - Well-groomed and high standard of professional appearance (no visible tattoos)
  • Dress code – Black suit, white shirt / blouse and for Males Black tie. (provide own clothing)
  • Customer service experience and an ability to stay calm under pressure
  • Hotel experience or similar would be useful
  • Positive, professional and approachable person

 Duties:

  • Welcome guests and receive coats, bags, umbrellas and other personal belongings from them.
  • Assign a specific number to the belongings.
  • Give the guests a ticket that corresponds to the number of their belongings.
  • Store coats, bags and other personal belongings according to the ticket number and keep them safe.
  • Return coats, bags and other personal belongings to the guests.
  • Keep the cloakroom area clean and tidy.
  • Answer customer enquiries or inform guests about the costs, availability, policies and procedures of the facilities.
  • Refer guest problems or complaints to supervisors.
  • Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
  • Maintaining a positive and professional environment in which to receive guests

For an opportunity to be considered, please submit your CV online.